Frequently Asked Questions

Mika Jaymes is a contemporary fashion brand focused on creating timeless, quality pieces that balance sophistication with everyday wearability. We believe in crafting clothing that speaks to the modern individual—pieces designed to last both in construction and in style.

Mika Jaymes is proudly based in Los Angeles, California. Our designs are inspired by the city's unique blend of laid-back cool and refined elegance.

We focus on three core principles: Quality First – every piece uses premium materials and meticulous construction. Timeless Design – we create pieces meant to last, not follow fleeting trends. Perfect Fit – we offer two signature fits (Tailored and Relaxed) so you can find your ideal silhouette.

Sustainability is important to us. We focus on quality over quantity, creating pieces designed to last for years rather than seasons. We use responsible manufacturing partners and are continually working to reduce our environmental footprint.

Our Tailored Fit is a modern, slim cut that follows the natural contours of your body. It's designed for those who appreciate a polished, put-together look without feeling restricted. The silhouette is clean and defined—perfect for a sophisticated, contemporary style.

Sizing tip: Order your true size for the intended look, or size up once for a slightly relaxed tailored feel.

Our Relaxed Fit is a generous, easy-wearing cut that prioritizes movement and comfort. It features dropped shoulders and a roomier body—perfect for those who like their clothes to flow naturally without feeling constricting. Think effortless, laid-back style.

Sizing tip: Order your true size for the intended oversized look, or size down for a more fitted relaxed style.

We recommend checking our Size Guide for detailed measurements. You can also use our Fit Finder quiz to get a personalized recommendation based on your preferences and body type.

If you're between sizes: size up for Tailored Fit, size down for Relaxed Fit.

Use a soft measuring tape and measure:

• Chest/Bust: Around the fullest part, keeping the tape horizontal and snug but not tight.
• Waist: Around your natural waistline, at the narrowest point.
• Length: From the highest point of your shoulder down to your desired hem.

Visit our Size Guide for complete instructions.

Yes! We ship worldwide. International shipping rates and delivery times vary by location. You'll see the exact shipping cost at checkout before completing your order.

Domestic (US): 3-7 business days
International: 7-21 business days depending on location

You'll receive a tracking number via email once your order ships so you can follow its journey.

Shipping costs are calculated at checkout based on your location and order size. We occasionally offer free shipping promotions—sign up for our newsletter to stay informed!

Absolutely! Once your order ships, you'll receive an email with your tracking number. You can use this to follow your package every step of the way.

We offer a 30-day return policy on all unworn items with original tags attached. If you're not completely satisfied with your purchase, we'll make it right.

To start a return, email us at support@mikajaymes.com with your order number.

Yes! We're happy to exchange items for a different size, subject to availability. Contact us within 30 days of receiving your order to arrange an exchange.

Once we receive your return, refunds are processed within 5-7 business days. The refund will be credited to your original payment method. Please note that your bank may take additional time to post the credit.

We offer free return shipping on all domestic US orders. International customers are responsible for return shipping costs.

For best results:

• Machine wash cold with like colors
• Use a gentle cycle
• Turn garments inside out to protect prints and details
• Avoid bleach

Always check the care label on your specific garment for detailed instructions.

We recommend:

• Lay flat to dry when possible (best for maintaining shape)
• If using a dryer, use low heat only
• Remove promptly to prevent wrinkles

Air drying extends the life of your garments and is better for the environment.

Yes, but use low to medium heat and iron inside out to protect the fabric. For printed items, always iron on the reverse side. Steaming is also a great alternative that's gentler on fabrics.

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, Google Pay, and Shop Pay. All transactions are secure and encrypted.

We process orders quickly! If you need to modify or cancel, contact us immediately at support@mikajaymes.com. We'll do our best to accommodate your request, but once an order has shipped, we cannot make changes.

Yes! Mika Jaymes gift cards are available in various amounts. They never expire and make the perfect gift for the style-conscious person in your life.

Absolutely. We use industry-standard SSL encryption to protect your information. We never store your full credit card details on our servers. Your security is our priority.