SHIPPING + RETURNS – Mika Jaymes

SHIPPING + RETURNS



RETURNS & EXCHANGES
To start a return, please request a return authorization by emailing: info@mikajaymes.com before shipping any items back.
Once issued a return authorization, please ship back all items with original tags attached and copy of your order including your contact information and indicate whether you prefer a return or exchange. Ship items back to: 
Mika Jaymes
1366 South Flower St.
Los Angeles, CA 90015
We accept returns on all full-price orders* within 20 days from the day the merchandise is shipped. The merchandise must be returned in the exact condition with all original tags attached in order to receive a refund or exchange. Original shipping charges for returns/exchanges are not credited unless there is a defect in the merchandise.
Please allow up to 5-7 business days for your refund or exchange to be processed from the date we receive your returned items in our warehouse. You will receive a confirmation by email when your return or exchange is complete.
*All sale merchandise is final. No returns or exchanges.
SALES TAX
All items shipped to addresses in California will be charged sales tax of 9.75%
International customers are liable for all import duties and customs that will be charged by your country for returns. Payment will be necessary to release your order from customs before delivery.
INTERNATIONAL ORDERS
International customers are able to order from our website but are liable for all import duties and customs that will be charged by your country. Payment will be necessary to release your order from customs before delivery. Flat rate shipping is $25 per order and will arrive 15-21 business days from order fulfillment.
International customers are liable for all import duties and customs that will be charged by your country for returns. Payment will be necessary to release your order from customs before delivery.
SHIPPING POLICY
All orders shipped within the US receive free shipping. International Shipping is calculated at checkout and is based on weight and location. International customers are liable for all import duties and customs that will be charged by your country for returns. Payment will be necessary to release your order from customs before delivery. Orders placed with MIKA JAYMES will generally ship within 2-4 business days. Orders placed on Friday before 12 PM PST will be shipped day of, any orders placed after 12 PM PST will be shipped the following Monday. If you need to place an order for rush shipment please contact MIKA JAYMES Customer Care at info@mikajaymes.com with your request. If for any reason your order is to be delayed or canceled – due to stock, payment or otherwise – we will contact you via email. If you wish to cancel an order placed on our website please notify MIKA JAYMES Customer Care at info@mikajaymes.com as early as possible.
All orders are shipped from:
1366 South Flower St.
Los Angeles, CA 90015